Shipping policy

Shipping Policy

Company: Alyana Enterprises

Website: alyana.in

1. Order Processing and Dispatch

We are committed to getting your orders to you as quickly as possible. All orders are processed and shipped within 24 hours of successful order placement.

2. Shipping Partners

To ensure efficient delivery, we utilize reliable third-party logistics services. The specific courier partner for your order will be selected based on the optimal serviceability and suitability for your delivery pin code.

3. Delivery Timelines

The maximum estimated delivery time for your parcel to reach its destination is 5 to 7 days from the time of dispatch.

4. Order Tracking

As soon as your order has been handed over to our shipping partner, we will share the tracking ID and the courier's name with you. This allows you to easily track the progress of your delivery online.

5. Unavoidable Delays

While we and our logistics partners make every effort to deliver your order within the promised 5-7 day timeframe, please note that shipments may occasionally incur delays due to unforeseen or unavoidable circumstances (such as extreme weather, natural disasters, national holidays, or operational disruptions in transit). We appreciate your patience and understanding should such situations arise.